jilebet Privacy Policy

01 Introduction

jilebet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust begins with being transparent about how your information is handled.

This Policy applies to all personal data collected through jilebet.org, including data collected during account registration, deposits, withdrawals, gameplay, customer support interactions, and marketing communications. It applies to all players accessing jilebet from anywhere in the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions.

jilebet acts as the Data Controller for the personal data described in this Policy. As Data Controller, jilebet determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

02 Data We Collect

jilebet collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, UMID, driver's licence);
• Contact Data: Email address, mobile phone number, and residential address (including barangay, city/municipality, province, and postal code);
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and card details (Visa, Mastercard) used for deposits and withdrawals;
• Account Data: Username, encrypted password, account balance, transaction history, bonus history, and gaming activity records;
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session data;
• Usage Data: Pages visited on jilebet.org, games played, betting patterns, session duration, and clickstream data;
• Communications Data: Records of your correspondence with jilebet customer support, including chat logs and email exchanges;
• Verification Data: Photographs, selfies, and copies of documents submitted for KYC (Know Your Customer) verification purposes.

03 How We Collect Data

jilebet collects personal data through the following means:

• Direct interactions: Data you provide when registering your jilebet account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access jilebet.org, including through cookies, web beacons, and server logs;
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and regulatory authorities where permitted by law;
• Publicly available sources: Information from public databases or social media platforms where relevant to fraud prevention or regulatory compliance.

04 How We Use Your Data

jilebet uses your personal data for the following purposes:

• To create and manage your jilebet account and verify your identity;
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard;
• To provide access to jilebet's gaming services, including slots, live casino, sports betting, bingo, crash games, and snooker betting;
• To comply with PAGCOR regulatory requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws;
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities;
• To enforce jilebet's Terms & Conditions and Responsible Gaming policies;
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts;
• To send you marketing communications about jilebet promotions, bonuses, and new features, where you have consented to receive such communications;
• To improve jilebet's platform, services, and user experience through analysis of usage data;
• To respond to your customer support enquiries and resolve complaints.

05 Legal Basis for Processing

jilebet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legal requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

06 Data Sharing & Disclosure

jilebet may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law;
• Technology service providers: Cloud hosting, data analytics, customer support, and cybersecurity providers engaged by jilebet under strict data processing agreements;
• Law enforcement: Philippine law enforcement agencies, where jilebet is legally required or permitted to disclose data in connection with a criminal investigation or legal proceeding.

All third parties with whom jilebet shares personal data are required to handle that data in accordance with applicable privacy laws and jilebet's data protection standards. jilebet does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards.

07 Cookies & Tracking

jilebet uses cookies and similar tracking technologies on jilebet.org to enhance your experience, maintain your session, and analyse platform usage. The types of cookies used include:

• Essential cookies: Required for the platform to function, including session management and security features. These cannot be disabled;
• Analytics cookies: Used to understand how players interact with jilebet.org, helping us improve the platform's performance and usability;
• Preference cookies: Used to remember your settings and preferences, such as language and display options;
• Marketing cookies: Used to deliver relevant promotional content, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of jilebet.org.

08 Data Retention

jilebet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC requirements;
• KYC verification documents are retained for a minimum of five (5) years following the end of the business relationship;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter.

Upon expiry of the applicable retention period, jilebet will securely delete or anonymise your personal data.

09 Data Security

jilebet implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilebet.org;
• Encryption of sensitive data at rest, including financial information and identification documents;
• Multi-factor authentication options for player accounts;
• Regular security audits, penetration testing, and vulnerability assessments;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Incident response procedures for detecting, reporting, and managing data breaches in accordance with NPC requirements.

While jilebet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilebet account credentials and for notifying jilebet immediately if you suspect any unauthorised access to your account.

10 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilebet:

• Right to be informed: The right to know what personal data jilebet collects and how it is used;
• Right of access: The right to request a copy of the personal data jilebet holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jilebet's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jilebet's Data Protection Officer at: [email protected]. jilebet will respond to all data rights requests within thirty (30) days.

11 Children's Privacy

12 Third-Party Links

jilebet.org may contain links to third-party websites or services. This Privacy Policy applies solely to jilebet.org and jilebet's own services. jilebet is not responsible for the privacy practices of any third-party website and encourages you to review the privacy policies of any external sites you visit.

13 Changes to This Policy

jilebet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on jilebet.org at least seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of jilebet following the effective date of any update constitutes your acceptance of the revised Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jilebet's data practices, please contact our Data Protection Officer:

Email: [email protected]

Please include "Privacy Policy Enquiry" in the subject line of your email, along with your registered jilebet username and a clear description of your query. jilebet aims to respond to all privacy-related enquiries within five (5) business days.

If you are not satisfied with jilebet's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.